Leading Competently with the Language of Leadership September 26, 2009
Posted by Gary in Dealing with People, Lessons in Leadership, Personal Development, Public Speaking, The Shy Speakers' Guide, Thoughts and Reflections.add a comment

The role of a leader is to lead. Sounds like a no-brainer huh? What is a leader if nobody chooses to follow him?
I was once told by my platoon commander when I was serving the Singapore Armed Forces that “the biggest fear a leader is to look over his shoulders and realise that nobody is following him”.
That day was the last day I left the camp and green uniform behind. But the words have stuck with me since.
In essence, it truly highlights the principle that “A Leader is only a Leader when there are people Following him”, and that a Leader is nothing without without his followers and supporters.
That begs the second question then: Why do people follow anyone else?
There are several reasons for this. But without going too deep into philosophy and/or sociology, I think that people generally follow somebody else’s lead because it is perceived that the everybody can get the job done in a better fashion.
Mind you, this does not naturally mean that the hearts and mind of the people are won and that they would follow somebody wholeheartedly. Seldom do we see something like that happen.
The power of leadership may come as a “natural endowment”, ie, people vest their trust and loyalty upon a leader voluntarily. Others may come as a form of “vested authority”, ie, authority is delegated and the leader is appointed. In effect, you can interpret it as empowerment through democracy and/or authoritative means. Each method has its merits and I won’t go into detail about that.
Yet, like it or not, a leader has to be able to wield an appropriate degree of the various leadership tools that are of both “democratic” and “authoritative” nature from time to time to get their work done.
Having worked with a fair deal of people of who were stepping into leadership roles without extensive experience of handling mega projects prior to their latest appointments, I had a quite a good time observing the similarities and differences that lie behind what makes a competent and experienced leader.
The way they communicate is one such difference. Here are some communication principles that separate competent leaders from inexperienced ones:
Six Speaking Skills You Need For Managing a Crisis June 1, 2009
Posted by Gary in Dealing with People, Events & Experiences, Lessons in Leadership, Public Speaking, Sales & Persuasion, The Shy Speakers' Guide, Thoughts and Reflections, Toastmasters.add a comment

I got the privilege of evaluating an advanced project during a meeting at Tampines Changkat Toastmasters Club this evening. The project was on “Crisis Management”. The speaker was expected chair a media conference and deliver an official statement addressing a crisis that had struck the organization that he was working for. Thereafter, he would be required to chair a question and answer session from members of the media – tough interrogators who are hungry for sound bites and hawkish for answers.
The speaker had to be on his toes and watch what he said – for any slip could further stoke the flames and potentially devastate the company further.
The speaker who attempted this project for the night, Gregory Ernoult, ACB, managed this challenge admirably. In fact, it was such an admirable attempt that it helped to surface a few pertinent points in crisis/media management and prompted me to blog about it (for you) too!
Since it’s close to 4am, and I’m too tired and lazy to think of an alternative structure to share those ideas, I shall proceed simply by sharing the three main areas Greg did particularly well in followed by the three suggestions I thought he could use to enhance his presentation and Q&A. But before we begin, we’ll have to understand the setting for his “crisis” first. (more…)
The AWARE Saga – Prelude to Leadership Fatalities May 8, 2009
Posted by Gary in Dealing with People, Events & Experiences, Lessons in Leadership, The Shy Speakers' Guide, Thoughts and Reflections, Videos & Podcast.add a comment
Those of you who’re in Singapore would be no stranger to the AWARE saga – an event (or some say coup) involving a Civil Society in Singapore that caught the young nation’s attention.
For those of you who are (*ahem*) unAWARE (pardon the pun), of what this is about, you may read on to find out more. Otherwise, you may skip this prelude to proceed straight to the lessons on Leadership Fatalities
Leadership Fatalities – 5 Mistakes a Leader Must Never Make! May 8, 2009
Posted by Gary in Dealing with People, Events & Experiences, Lessons in Leadership, The Shy Speakers' Guide, Thoughts and Reflections, Videos & Podcast.3 comments

Image Courtesy of Channel NewsAsia
“The feeling in the room was electrifying. I still can’t get over the fact that we got Aware back. It is a great moral victory.”
- Constance Singam, past president of Aware
You would probably know the story by know. But I’d like to take the analysis of the Old Guard’s victory one step further and examine it under the microscope of communication and the fatal mistakes the New Guard made as leaders – for your benefit of course. (*winks*)
The following are 5 Leadership Fatalities that a leader must NEVER make: (more…)
